Privacy Policy

Last updated: August 27, 2025

Introduction

WebFans ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our user management and authentication services.

By using WebFans, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account: Email addresses, usernames, display names, password (encrypted)
  • Complete your profile: Profile pictures, biographical information, social media links
  • Use our services: Application configurations, user preferences, subscription details
  • Contact us: Support requests, feedback, correspondence records
  • Participate in surveys: Responses to user experience surveys and feedback forms

Technical Information

We automatically collect technical information to provide and improve our services:

  • Usage data: Pages visited, features used, time spent, click patterns
  • Device information: Browser type and version, operating system, screen resolution
  • Network data: IP addresses, approximate location (country/city level), ISP information
  • Performance metrics: Page load times, API response times, error rates
  • Authentication logs: Login attempts, session duration, security events

Cookies and Tracking Technologies

We use various technologies to collect and store information:

Essential Cookies

Required for basic site functionality:

  • • Authentication tokens
  • • Session management
  • • Security features

Analytics Cookies

Help us understand usage patterns:

  • • Google Analytics (anonymized)
  • • Performance monitoring
  • • Feature usage tracking

Third-Party Information

We may receive information from third parties:

  • OAuth providers: When you sign in with Google, GitHub, or other services
  • Payment processors: Transaction records and billing information (Stripe)
  • Analytics services: Aggregated usage statistics and performance metrics
  • Security services: Threat intelligence and fraud prevention data

How We Use Your Information

We use your personal information for legitimate business purposes based on our legal grounds:

Service Provision (Contractual Necessity)

  • Authentication services: Process user registrations, logins, and session management
  • Account management: Maintain user profiles, preferences, and application configurations
  • Service delivery: Route requests, enforce authentication, and forward user data
  • Billing and payments: Process subscriptions, handle invoicing, and manage payment methods
  • Customer support: Respond to inquiries, troubleshoot issues, and provide technical assistance

Legitimate Interests

  • Service improvement: Analyze usage patterns to enhance features and user experience
  • Security and fraud prevention: Monitor for suspicious activity and protect against threats
  • Performance optimization: Monitor system performance and identify technical issues
  • Business analytics: Understand user behavior and market trends (anonymized data)
  • Marketing communications: Send product updates and relevant information (with opt-out)

Legal Compliance

  • Regulatory compliance: Meet requirements under GDPR, CCPA, and other applicable laws
  • Legal process: Respond to subpoenas, court orders, and government requests
  • Audit and reporting: Maintain records for tax, financial, and regulatory purposes
  • Safety and security: Protect users, prevent illegal activities, and enforce our terms

With Your Consent

  • Optional features: Enable advanced analytics, AI-powered recommendations
  • Third-party integrations: Connect with external services like OAuth providers
  • Marketing communications: Newsletter subscriptions and promotional content
  • Research participation: User studies, beta testing, and feedback collection

You can withdraw consent at any time through your account settings or by contacting us.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist in operating our services
  • When required by law or to protect our legal rights
  • In connection with business transfers or mergers
  • To prevent fraud or protect user safety

Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication protocols
  • Secure data centers and infrastructure
  • Regular software updates and patches

Your Rights

You have the following rights regarding your personal information:

  • Access and review your personal data
  • Request corrections to inaccurate information
  • Delete your account and associated data
  • Object to processing of your personal data
  • Data portability and export
  • Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Data retention periods vary based on:

  • Active user accounts: Retained while account is active
  • Inactive accounts: Deleted after 2 years of inactivity
  • Log data: Retained for 90 days for security purposes
  • Legal compliance: As required by applicable laws

International Data Transfers

WebFans operates globally and may transfer your personal information to countries other than your own. We implement appropriate safeguards to ensure your data remains protected:

Adequacy Decisions

We prioritize transfers to countries with adequacy decisions from the European Commission or equivalent regulatory approvals.

Standard Contractual Clauses

For other transfers, we use Standard Contractual Clauses (SCCs) approved by relevant data protection authorities.

Additional Safeguards

We implement technical and organizational measures including encryption, access controls, and regular security assessments.

Children's Privacy

WebFans is not intended for use by children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children.

If You Are a Parent or Guardian

If you believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information and terminate the child's account.

Contact us at: [email protected]

Cookie Management

You have control over how we use cookies and similar technologies:

Browser Controls

  • • Disable cookies in browser settings
  • • Use private/incognito browsing mode
  • • Clear cookies and site data
  • • Set cookie preferences per website

Account Settings

  • • Manage analytics preferences
  • • Opt out of non-essential cookies
  • • Control marketing communications
  • • Update privacy preferences

Note: Disabling essential cookies may affect website functionality and your ability to use our services.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Right to Know

Request information about personal data we collect, use, disclose, or sell about you.

Right to Delete

Request deletion of personal information we have collected about you.

Right to Opt-Out

Opt out of the sale of personal information (Note: We do not sell personal information).

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at [email protected] or call our toll-free number: 1-800-WEBFANS.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Website: https://webfans.dev